We have now resolved the issue on hel-9454p-vulpes. The node is back online and all VPS servers hosted on it are reachable again.

As compensation for the downtime, we have credited 2 days of service to all affected users. The credit has been applied automatically, so no action is needed on your part.

Thank you for your patience, and we apologize for the disruption this caused.

We have identified that hel-9454p-vulpes is currently unavailable due to a failure of the network interface driver on the node. VPS servers hosted on this node are unreachable while this is being resolved.

Our team is performing an upgrade of the Linux kernel and a reboot of the node to restore connectivity. We will provide an update once the node is back online.

We apologize for the disruption.