History
Jan 2026 - Mar 2026
Incident
Network Degradation in Netherlands
Affected services:
šŸ‡³šŸ‡± [9575F] vulpes
šŸ‡³šŸ‡± SNK Netherlands, Amsterdam
šŸ‡³šŸ‡± [9555P] velox
šŸ‡³šŸ‡± [9950X] velox
Network connectivity in our Netherlands location has been fully restored as of 10:56 PM UTC.

The upstream provider ZetNet has confirmed that the issue affecting their wavelength carrier and multiple transport waves has been resolved. No further interruptions or instability are expected. The provider also noted that they are continuing internal work to improve resilience and prevent similar incidents in the future.

There was no complete downtime during this incident. However, internal packet loss caused by the upstream fault resulted in intermittent connectivity degradation and brief packet loss for some services while the issue was ongoing.

We will continue to monitor the location to ensure ongoing stability.
Feb 17, 10:56 PM
We are currently observing intermittent network connectivity issues in our Netherlands location caused by a fault at the upstream provider ZetNet.

According to the provider, their wavelength carrier is experiencing problems, with multiple transport waves currently down. This is impacting overall connectivity within the facility and may result in packet loss, increased latency, or temporary reachability issues for affected services.

The upstream provider is actively working to restore the failed transport waves. We are monitoring the situation closely and will provide further updates as more information becomes available or once stability is fully restored.

We apologize for the disruption and appreciate your patience.
Feb 17, 5:20 PM