Please note that the maintenance time does not reflect the actual time it will take for the panel to come back online.
Our team has identified new critical vulnerabilities affecting our cluster infrastructure that require immediate attention. To keep our platform and customer servers protected, we will be performing urgent security maintenance across all cluster nodes.
🕐 The maintenance is scheduled for October 17th, 2026, from 03:00 AM UTC and is expected to be completed by 07:00 AM UTC (upd: 08:30 AM UTC) the same day.
During this maintenance window, every cluster node will be rebooted at least once to apply the security changes. Customers should expect a brief service interruption of up to 40 minutes per cluster node while their virtual servers restart. As with previous maintenance, we will work through nodes one by one to keep simultaneous downtime across the fleet to a minimum.
This maintenance affects all virtual machine cluster nodes in 🇩🇪 Frankfurt, 🇫🇮 Helsinki and 🇳🇱 Amsterdam. This also affects our GAME hosting customers. All of our other services remain fully operational and are not impacted.
No action is required from clients. Virtual servers will automatically come back online once their node has been rebooted.
If you experience any issues or have concerns following this maintenance, please contact our support team through tickets in the Client Area, Telegram support bot or over e-mail ([email protected]).
Thank you for your understanding and continued trust in Senko Digital.
The issue was initially misdiagnosed as a drive failure, which led to an extended delay while we requested remote hands at the data center to replace the suspected faulty drive. Further diagnosis revealed the actual cause. We adjusted the BIOS settings accordingly, then gracefully recovered and resynced the RAID array on the node.
All of the VMs are back up since 00:04 AM UTC, and all customer data is safe. However, we strongly recommend running a file system check on any virtual machines hosted on ams-9950x-odessana to rule out any latent issues.
We sincerely apologize for the disruption and the extended downtime. We will be providing two extra days of service time to all customer services that were affected by this outage.
Affected cluster nodes:
fra-9275f-odessana
fra-9555p-rooki
fra-9375f-budget-2
fra-9334-budget-3
Separately and unrelated to the incident above, our Netherlands location experienced an issue with the VM platform that caused a partial networking malfunction, resulting in outages on:
ams-9575f-vulpes
ams-9575f-odessana
This has already been resolved and no further action is required.
ℹ️ This is an unplanned incident. No action is required from customers at this time. We will automatically provide two extra days of service to all impacted customers as compensation for this incident.
We sincerely apologize for the inconvenience. This incident was not something we could have anticipated. The issue has already been resolved, and our team has restored full performance across all affected nodes.
Thank you for your patience and understanding.
Update: The power maintenance at our fra-9950X cluster has been completed ahead of schedule. Power is restored, all affected nodes are back online and VMs are already starting up.
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On August 27th, 2026, our datacenter in Frankfurt will carry out planned maintenance on part of the facility's power distribution as part of an ongoing modernization of the site's power supply. A number of our German cluster nodes are located in the affected area and will need to be powered down for the duration of the work.
The maintenance is scheduled for August 27th, 2026, from 11:00 AM UTC and is expected to be completed by 4:00 PM UTC.
To prevent any risk of data loss or filesystem damage, we will cleanly shut down all VPS instances on the affected nodes shortly before the power shutdown at 11:00 AM UTC. Power is expected to be restored from approximately 1:00 PM UTC, after which the affected nodes will be brought back online one by one. Customers should therefore expect their VPS to be offline for several hours during this window.
No action is required from clients. All virtual servers will automatically come back online once their host node has been powered up and verified.
This maintenance affects the listed VPS nodes only. All of our other services and locations remain fully operational and are not impacted in any way.
Affected cluster nodes:
fra-9950x-otocyon
fra-9950x-urocyon
fra-9950x-chama
fra-9950x-bengalensis
fra-9950x-rooki
If you experience any issues following the maintenance window, please don't hesitate to reach out to our support team through tickets in the Client Area, Telegram support bot or over e-mail ([email protected]).
Thank you for your understanding.
As of September 4th, 2026, our infrastructure upgrade in Helsinki is officially complete. Every cluster node has been successfully relocated into our rack and is now running on our own network equipment.
This maintenance marks a major milestone for us. With direct control over the network at our Finland location, we now have the foundation to further develop the location and significantly improve network connectivity for all of our customers - with more capacity, better routing and faster rollout of improvements going forward.
All virtual servers are back online and operating normally. If you notice any issues following the relocation, please reach out to our support team through tickets in the Client Area, Telegram support bot or over e-mail ([email protected]).
We'd like to sincerely thank everyone for their patience throughout the maintenance window. We know a window of this length isn't very convenient, and we truly appreciate your understanding - the result will be well worth it.
And just one more thing: keep an eye out - a huge announcement is coming soon for all of our users in Finland.
Thank you for being with us!
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Starting today, August 27th, 2026, we are beginning a major infrastructure upgrade at our Finland location. All of our servers in Helsinki will be relocated into our rack and connected to our own network equipment.
This move is a necessary step for the further development of the location. It gives us direct control over the network, allowing us to significantly improve connectivity, increase capacity and roll out further improvements to the location going forward.
The maintenance begins on August 27th, 2026 and is estimated to be completed by September 4th, 2026.
The relocation will be carried out node by node. Each cluster node will be cleanly shut down, physically moved into our rack, reconnected to our equipment and configured, after which all virtual servers on that node will become reachable again. Estimated downtime is between 2 and 4 hours per cluster node, though a faster turnaround is possible.
As the physical transfers are performed by datacenter engineers, we are unable to provide strict per-node timetables. Transfers will be carried out during daytime hours and completed before peak hours (8:00 PM UTC) in order to minimize inconvenience for our customers.
No action is required from clients. All virtual servers will automatically come back online once their host node has been relocated, reconnected and verified. We do recommend ensuring that your software is configured to start automatically after a reboot.
This maintenance affects the listed Finland VPS nodes only. All of our other services and locations remain fully operational and are not impacted in any way.
Affected cluster nodes:
- hel-9454p-rueppellii (transfer complete)
- hel-9454p-velox (transfer complete)
- hel-9454p-macrotis (transfer complete)
- hel-9454p-vulpes (transfer complete)
- hel-9454p-corsac (transfer complete)
- hel-9454p-zerda (transfer complete)
- hel-9454p-odessana (transfer complete)
- hel-9454p-culpaeus (transfer complete)
- hel-9454p-bengalensis (transfer complete)
- hel-9454p-fulva (transfer complete)
- hel-9454p-cana (transfer complete)
- hel-9454p-otocyon (transfer complete)
- hel-7950x3d-cana (transfer complete)
- hel-7950x3d-corsac (transfer complete)
- hel-7950x3d-bengalensis (transfer complete)
- hel-7950x3d-chama (transfer complete)
- hel-7950x3d-urocyon (transfer complete)
- hel-7950x3d-odessana (transfer complete)
- hel-7950x3d-rueppellii (transfer complete)
- hel-7950x3d-macrotis (transfer complete)
- hel-7950x3d-velox (transfer complete)
- hel-7950x3d-vulpes (transfer complete)
- hel-7950x3d-zerda (transfer complete)
- hel-7950x3d-fulva (transfer complete)
- hel-7950x3d-arctic (transfer complete)
- hel-7950x3d-culpaeus (transfer complete)
If you experience any issues following the relocation of your node, please don't hesitate to reach out to our support team through tickets in the Client Area, Telegram support bot or over e-mail ([email protected]).
We understand that a maintenance window of this length may cause inconvenience and we appreciate your patience. This is a mandatory step for us to keep growing and improving our services, and we're confident the result will be well worth it.
Thank you for your understanding.
Following our recent security maintenance, our security team has identified critical vulnerabilities in the KVM virtualization that pose potential risks to customer VMs and cluster infrastructure.
To ensure the security and integrity of our platform, we will be performing some software changes across all cluster nodes effective immediately.
The maintenance is scheduled for Aug 6th, 2026, from 08:00 PM UTC and is expected to be completed on Aug 7th, 2026 by 01:00 AM UTC.
During this maintenance window, all affected cluster nodes will be rebooted to apply security hardening measures. Customers should expect service interruptions during the reboot process, for up to 20 minutes per cluster node.
This incident primarily impacts our AMD Ryzen 9 9950X lineup in Germany.
No action is required from clients. Virtual servers will automatically restart once the maintenance is complete.
If you experience any issues or have concerns following this maintenance, please contact our support team through tickets in the Client Area, Telegram support bot or over e-mail ([email protected]).
Thank you for your understanding and continued trust in Senko Digital. We remain committed to maintaining the highest security standards for your infrastructure.